川本発表
概要：9/16の博士課程中間審査にむけての発表。機器接続の準備不足のために時間がなくなりポイントだけを説明。
指摘内容：
日高先生：論理的に内容を把握しづらい、もっと論理的に説明する必要がある。なぜ便益遅延性に着目したのか、なぜそれが大切なのか理解できない。便益遅延性に関するもの以外の品質要素は重要じゃないのか？先行研究の結果は信頼できるのか。
修士学生の方：もう少し具体的な現場の状況や問題点の説明があった方がよかった。医療のサービスプロセスの7段階と比べて、提示された教育サービスの7段階はサービスプロセスとは考えにくい。タイトルに関して、便益遅延性とは一般的に利用可能な言葉なのか。
Author:川本
Comparison of lean management in Japanese and Belgian manufacturing SMEs: Intermediate Conclusion
In Belgium, Lean seems to be applied well in some large companies, but for SMEs it remains difficult to get good results. The aim of this research is to investigate why this is the case, by comparing manufacturing SMEs in Japan and in Belgium. A major reason for the problems with Lean implementation seems to be a lack of a culture for continuous improvement, regarding to both managers and employees. In this presentation, I formed an intermediate conclusion about the first part of the research that was conducted in Japan. Generally, Japanese SMEs seem to focus strongly on quality. Even though the Lean awareness is not so high, the culture of continuous improvement seems to be inherently present. However, there is still room for improvement. Starting from September, I will focus on Belgian SMEs, after which I will compare both countries and form a conclusion.
Author:JD